[ttc-inquiry] How valuable shoppers use search in their journeys

Microsoft Ads No-reply at microsoftadvertising.com
Mon Mar 28 11:20:55 CDT 2022


How valuable shoppers use search in their journeys
 Reach these customers with a $100 ad credit.* 
 
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 Reach these customers with a $100 ad credit.*
 

 View as 
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 Hello
 
 
 


 
 


 
Microsoft Advertising

5Ecommerce Personas 
You Should Know

Online shopping journeys cross a number of channels—none more than search. Here are five valuable shopper personas and insights on how your business can reach them.

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Learn more > 


 

 Researchers
Shoppers rely on search to conduct their research, explore options and validate purchase decisions.

45% of electronics shoppers used search ahead of visiting a brand's website.1

Shoppers who use search have an 82% greater probability of purchasing electronics on brand sites.1

Comparison shoppers
Shoppers like this tend to browse and compare multiple brands before making a final purchase decision.

22% of electronics purchasers use non-brand terms on search engines to find their gear.1

Health & Beauty search terms with Comparison/Review info had a 52% conversion rate.2 Stand out with 
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Review Extensions .

Social butterflies
Shoppers who use search and social together are high-value targets for businesses.

50% of them spent more than $250 USD online in the past three months.3

They are 9% more likely to act as brand advocates than overall consumers.3

Multi-taskers
Like you, shoppers often do many things at once. Luckily, 
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In-market Audiences  allows you to target these multi-taskers wherever their journey takes them.

39% of Sports & Fitness searchers are also shopping for a Game Console.4

27% of Home & Garden searchers are also looking for Travel.4

Amazon loyalists
Even when shoppers plan to make purchases on Amazon, they use search to make product decisions.

77% of Amazon shoppers use search engines as part of their overall shopping journey.5

Amazon shoppers conducted 11.8 searches during their overall shopping journey.5


 

 Ready to reach valuable shoppers?

Let’s put these insights into action, together. Get $100 in free advertising when you spend $25.

COUPON CODE: 6378F26C725B479E

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Claim your $100 > 

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Get expert support > 


 


 
*Offer expires June 15, 2022. See 
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Offer Details  for terms and conditions.

How to redeem your offer: Before you can redeem your promotional offer, you must sign up with Microsoft Advertising, then indicate a primary payment method for your account.

1Based on apparel related search terms conducted 5 minutes prior to apparel related visits to brand sites.

 Online Electronics Shopping Behavioral Analysis; Microsoft Advertising Marketing Intelligence, September 2019, J. Randolph.

 Source: Luth Research ZQ Intelligence™ Passive Metering Panel Data.
 

2Online Health & Beauty Shopping Behavioral Analysis; Microsoft Advertising Marketing Intelligence, September 2019, J. Randolph.

 Source: Luth Research ZQ Intelligence™ Passive Metering Panel Data.
 

3Why Search + Social = Success For Brands.

The Role Of Search And Social In The Customer Life Cycle.

Source:A Forrester Consulting Thought Leadership Paper.

Commissioned By Catalyst, Part of GroupM Connect April 2016.
 

4Microsoft Internal Data; April 2020; Countries: Global.

 In order for a user to be considered "overlapping" across two In-Market segments, they must have been exposed to an ad by an advertiser targeting that audience in the associated time frame, currently monthly.
 

5Overall Shopping Journey = all the search engine searches and visits to brand sites, Amazon, and other key electronics related retailers during a journey to buy an electronics item. A typical journey averages 4-6 weeks.

Online Electronics Shopping Behavioral Analysis; Microsoft Advertising Marketing Intelligence, September 2019, J. Randolph.

Source: Luth Research ZQ IntelligenceTM Passive Metering Panel Data.
 


 

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